We've updated our Privacy Notice
At HBSUK, we are committed to protecting your personal data and being transparent about how we use it. With that in mind, we’ve improved our Privacy Notice.
What’s New?
Clearer Structure & Transparency – Our Notice is now more detailed, structured, and easier to navigate.
More Information on Virtual Lucy – We’ve expanded details on how patient data is handled within our digital healthcare platform.
AI & Data Insights – Learn how we use anonymised data for research, service improvements, and artificial intelligence-driven healthcare advancements.
Refined Consent & Legal Justifications – We’ve clarified when we need your consent for processing your personal data and when we obtain and use clinical consent
Expanded Details on Data Sharing – Understand who we share your data with, including NHS England, GPs, your insurer, and our service providers.
Improved Security & Compliance Measures – We continue to store your data securely in the UK/EU and have provided more details on the safeguards required for any necessary transfers.
What Do You Need to Do?
No action is required from you, but we encourage you to review the updated notice to understand how we handle your data.
If you have any questions, please contact our Data Protection Officer at compliance@hbsuk.co.uk.
