HBSUK is now a subsidiary of AXA Health. Find out more here.
Virtual Lucy puts patients at the centre, provide patients with the best possible care, in the best possible timeframes, using the best possible technology.
Virtual Lucy is our own innovative, full service digital health provider, which compresses all of the services taken in the path from the patient issue to the best possible outcome, all in the form of an application – compatible for desktop, IOS and Android.
Using a brief series of questions, Virtual Lucy provides an easy-to-use MSK triage system, which gives patients quick and successful diagnosis’, referrals and expert assessments.
Patients can also virtually book their own appointment slots, in which they are given the options to choose the clinician they contact, as well as the appointment date and time. This is all done via the Virtual Lucy app where patients can do all this from the comfort of their own home.
Virtual Lucy refers the right patients to the right clinicians, while it dramatically reduces pathway costs and delays.